Terms of Service

Last Updated: June 2026

Welcome to Lee Perfumes. Throughout this website, the terms "we", "us", and "our" refer to Lee Perfumes. By accessing our website, browsing our products, or making a purchase, you agree to be bound by these Terms of Service and all related policies referenced on our website.

If you do not agree to these Terms, you should not access or use our website or services.

1. Eligibility and Use of Website

By using this website, you confirm that you are at least the age of majority in your state or country of residence, or that you are using the website under the supervision of a parent or legal guardian.

You agree to use this website only for lawful purposes and in compliance with all applicable laws and regulations.

2. Account Information

To place orders or access certain services, you may be required to provide personal information.

You agree that all information submitted by you is accurate, complete, and up to date.

You are responsible for maintaining the confidentiality of your account information and for all activities conducted under your account.

3. Product Information and Availability

We make every effort to ensure that product descriptions, images, pricing, and availability information are accurate.

However, slight variations in packaging, bottle design, colour, or appearance may occur.

All products are subject to availability and may be modified, updated, or discontinued without prior notice.

4. Orders and Acceptance

Placing an order through our website constitutes an offer to purchase products from Lee Perfumes.

An order confirmation email confirms receipt of your order but does not signify acceptance.

Your order will be deemed accepted only when it has been processed and dispatched.

Lee Perfumes reserves the right to refuse, limit, or cancel any order at its sole discretion, including cases involving:

• Pricing errors
• Product unavailability
• Suspected fraudulent activity
• Misuse of promotional offers or discounts
• Violation of these Terms

5. Pricing and Payments

All prices displayed on the website are in Indian Rupees (INR) unless otherwise specified.

Payments are securely processed through approved payment gateways available on our website.

Lee Perfumes is not responsible for payment failures, delays, or technical issues caused by banks, payment providers, or third-party payment systems.

We reserve the right to modify prices, promotions, offers, and discounts without prior notice.

6. Shipping and Delivery

Orders are generally processed and dispatched within 1 to 2 business days.

Estimated delivery timelines:

• Kerala: 2 to 4 business days
• South India: 3 to 5 business days
• Rest of India: 4 to 7 business days
• Remote locations: 5 to 10 business days

Delivery timelines are estimates only and may be affected by courier operations, public holidays, weather conditions, or unforeseen circumstances.

We may utilize trusted courier and logistics partners for shipping and delivery.

Risk of loss and ownership of products passes to the customer upon successful delivery to the shipping address provided during checkout.

7. Order Cancellation

Orders may only be cancelled before dispatch.

Once an order has been shipped, cancellation requests cannot be accepted.

Approved prepaid order cancellations may be subject to deduction of payment gateway charges, transaction processing fees, and other applicable charges.

8. Returns, Refunds, and Replacements

Returns, refunds, replacements, and related conditions are governed by our Return & Refund Policy available on the website.

Customers are encouraged to review the policy before making a purchase.

9. Customer Safety Notice

Customer security is extremely important to us.

Please note:

• We never ask customers to share OTPs, passwords, UPI PINs, or confidential banking information
• We never request payments outside our official website or authorized payment channels
• We do not ask customers to transfer money to personal bank accounts

Customers should communicate only through our official contact channels.

If you encounter suspicious activity claiming to represent Lee Perfumes, please report it immediately.

Cyber Crime Helpline: 1930
Website: https://cybercrime.gov.in/

For verification and support:

Email: Leeperfumesindia@gmail.com
Phone: +91 73567 33076

10. Intellectual Property

All content available on this website, including but not limited to:

• Logos
• Product images
• Graphics
• Designs
• Videos
• Text content
• Website layout and materials

are the property of Lee Perfumes and are protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or commercially exploited without prior written permission.

11. Prohibited Conduct

You agree not to:

• Use the website for unlawful or fraudulent purposes
• Attempt unauthorized access to website systems or accounts
• Upload malware, viruses, or harmful software
• Interfere with website functionality, security, or performance
• Engage in activities that may harm the website, its users, or its reputation

Violation of these Terms may result in suspension or termination of access to our services.

12. Third Party Services

Our website may contain links to third-party websites, services, or applications.

Lee Perfumes is not responsible for the content, privacy practices, policies, or operations of third-party platforms.

Use of third-party services is entirely at your own risk.

13. Disclaimer of Warranties

All products and services are provided on an "as is" and "as available" basis unless otherwise expressly stated.

Lee Perfumes does not provide any express or implied warranties regarding:

• Product suitability for individual preferences
• Continuous website availability
• Error-free website operation
• Merchantability or fitness for a particular purpose

14. Limitation of Liability

To the maximum extent permitted by applicable law, Lee Perfumes shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our website, products, or services.

Our total liability for any claim shall not exceed the amount paid by the customer for the relevant order.

15. Governing Law and Jurisdiction

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in Malappuram, Kerala.

16. Changes to Terms

Lee Perfumes reserves the right to update, amend, or modify these Terms of Service at any time without prior notice.

Continued use of the website after such changes constitutes acceptance of the revised Terms.

Contact Information

Lee Perfumes

1st Floor, Hala Mall
Kurumbathur, Puthanathani
Malappuram – 676552
Kerala, India

Phone / WhatsApp: +91 73567 33076

Email: Leeperfumesindia@gmail.com

Customer Support Hours:
Monday to Saturday
10:00 AM to 6:00 PM