Shipping Policy

Last Updated: June 2026

This Shipping Policy applies to all orders placed through the Lee Perfumes website.

1. Order Processing

Orders are typically processed and dispatched within 1 to 2 business days after successful payment confirmation.

Orders placed on Sundays or public holidays will be processed on the next working day.

During high-demand periods, festive seasons, or promotional campaigns, processing times may be extended.

2. Shipping Partners

To ensure reliable delivery across India, we work with trusted logistics and courier partners, including:

• Delhivery
• Shiprocket
• India Post
• Other authorized delivery partners as required

The shipping partner may vary depending on the delivery location and service availability.

3. Delivery Timelines

Estimated delivery timelines are:

• Kerala: 2 to 4 business days
• South India: 3 to 5 business days
• Rest of India: 4 to 7 business days
• Remote and rural locations: 5 to 10 business days

Delivery timelines are estimates only and may vary due to courier operations, weather conditions, public holidays, or unforeseen circumstances.

4. Shipping Charges

Applicable shipping charges, if any, will be displayed during checkout before payment confirmation.

Lee Perfumes may offer free shipping, discounted shipping, or promotional shipping campaigns from time to time at its sole discretion.

5. Order Tracking

Once your order has been dispatched, tracking information will be shared through:

• Email
• SMS
• WhatsApp (where applicable)

Customers can monitor shipment progress using the tracking link provided by the courier partner.

6. Incorrect Address Information

Customers are responsible for providing accurate and complete shipping details during checkout.

Lee Perfumes shall not be responsible for delays, failed deliveries, or additional costs arising from:

• Incorrect address information
• Incomplete delivery details
• Incorrect contact numbers

If an order is returned due to incorrect shipping information, additional shipping charges may apply for re-dispatch.

7. Delivery Delays

While we strive to deliver all orders within the estimated timeframe, delays may occur due to circumstances beyond our control, including:

• Adverse weather conditions
• Transportation disruptions
• Courier operational issues
• Public holidays
• Natural disasters or emergencies
• Delivery restrictions in remote locations

Lee Perfumes shall not be held liable for delays caused by third-party courier services or unforeseen events.

8. Damaged Parcels

If you receive a damaged package, please notify us within 24 hours of delivery and provide:

• Order number
• Clear photographs of the package and product
• Unboxing video showing the condition of the parcel

Claims submitted without sufficient supporting evidence may not be eligible for replacement or refund.

9. International Shipping

Currently, Lee Perfumes ships only within India.

We do not offer international shipping at this time.

10. Contact Us

For shipping-related queries or assistance, please contact:

Lee Perfumes

1st Floor, Hala Mall
Kurumbathur, Puthanathani
Malappuram – 676552
Kerala, India

Email: Leeperfumesindia@gmail.com

Phone / WhatsApp: +91 73567 33076

Customer Support Hours:
Monday to Saturday
10:00 AM to 10:00 PM